Jimena Form discovered her love for customer service and the food industry through high school and college, when she worked at a small dessert boutique in Houston. After earning a BA in Psychology and master’s in Organization Development, Jimena started her career at the Omni Barton Creek Resort & Spa, first as an HR coordinator and later as HR manager. Combining her interests and skills, Jimena joined the New Waterloo team as HR Generalist in October 2017. The Costa Rica native enjoys live music and spends most of her free time with her dog or visiting her nieces in Houston. Her spirit food is grilled steak and veggies.