Get to know us
NEW WATERLOO HQ
Bart Knaggs
Chief Executive Officer + Partner
FOOD PATRONUS | Pizza. I can always eat pizza.
ROOTS | Born and raised in Austin, Texas. Grew up turning over rocks looking for fossils and crawdads in a creek behind my house that I could walk all the way to Lake Austin. Been...
morePatrick Jeffers
Chief Development Officer + Partner
FOOD PATRONUS | Fresh baked bread (and butter...)
ORIGIN STORY | Born in Fort Campbell, KY (on the Army Base) and raised in Fort Worth, TX. I fell in love with hospitality the first time I was finally deemed old...
moreDelfo Trombetta
Chief Financial Officer + Partner
FOOD PATRONUS | Octopus. I like mine boiled, served cold with fresh Italian parsley, a good extra virgin olive oil, plenty of fresh garlic, and a touch of lemon. If I caught it myself, I like it even better.
EARLY YEARS | I was born...
moreAlexis Lanman
Chief Marketing Officer
FOOD PATRONUS | Appetizer (it's the party starter)
EARLY DAYS | Born and raised in Fort Worth, Texas. Disappointed New Englander parents by choosing cheerleading over orchestra. Had first restaurant job as a hostess at...
moreDavid Lang
Vice President of Operations
FOOD PATRONUS | Texas BBQ
EARLY DAYS | Born in Pasadena, Texas. 7th generation Texan whose family traces back to the founding of the republic.
Fell in love with hospitality in college when I realized that I could have a...
moreJustin Spencer
Head of Food + Beverage
FOOD PATRONUS | Brisket
street cred | I started in the biz at 13 as a dishwasher at Shades Cafe on Lake Travis and have been working in hospitality ever since. I've worked almost every role in a restaurant from server to service...
moreAmanda Rockman
Director of Culinary Projects
FOOD PATRONUS | Chocolate: bitter & sweet
EARLY DAYS | Born in the Midwest; grew up in Texas. Dad is from the Bronx and mom is off the boat from Russia, so not your "typical" upbringing to say the least...try at age 5 explaining to a woman who grew up...
moreMaria Vivas
Director of Digital Marketing
FOOD PATRONUS | It’s ice cream for me. Super sweet, and can turn any rough day around.
EARLY DAYS | Born in Quito, Ecuador, and raised in the suburbs of Boston. Fried plantains and yucca were my comfort foods growing up. My first job in...
moreJohn Thompson
Director of Restaurant Operations
FOOD PATRONUS | Hangover noodles. It’s basically aglio olio made by someone who loves you when you can’t make it for yourself.
EARLY DAYS | I grew like corn in the fields of Midlothian, TX until 3rd grade when my mom took a stress-free vacation to Las...
moreAdrian Larriva
Design Director
FOOD PATRONUS | Spaghetti bolognese in the Polo Lounge
EARLY DAYS | Out in the West Texas town of El Paso!
EDUCATION | Bachelor's and Master's degrees in Architecture at Texas Tech...
moreStacie Colbert
Director of Sales
FOOD PATRONUS | Biscuits and gravy
ROOTS | Born and raised in Longview, Texas, and a quick study in dance and theatre. Entertaining others has always come naturally.
SMARTS | Studied Sociology at UT Tyler and fell in love with the...
moreSagar Bhakta
Director of Finance
FOOD PATRONUS | Ice cubes...Cold. Transparent. Tasteless. Odorless.
EARLY DAYS | Born in Los Angeles, raised in Texas
EDUCATION | Accounting degree from Texas State University
...
moreJennifer Spradling
Director of Revenue Management
FOOD PATRONUS | Jalapeño chips—I cannot resist them or stop once I start.
EARLY DAYS | Born and raised in Austin, Texas, and attended Westlake High School. I played competitive fast-pitch softball until I graduated.
I've been pursuing a career in...
moreJordan Pierce
Brand Experience + Partnerships Manager
FOOD PATRONUS | A Richard's Rainwater with a squeeze of lime :)
EARLY DAYS | I was born in Dallas, TX, and got to Austin as soon as I could. I first fell in love with hospitality while helping with food, merchandise, and music at private concerts around...
moreErin Maley
Taskforce F&B General Manager
FOOD PATRONUS | Ramen
EARLY DAYS | I grew up in Upstate New York: Clifton Park. I fell in love with cooking as a kid making pizzas and cookies with my mom and papi. I remember asking for knives and blenders as Christmas presents in elementary school. At...
moreAmity Flanders
Global Sales Director
FOOD PATRONUS | I will never turn down a glass of champagne but love a good cheeseburger!
EARLY DAYS | As a proud Colorado native, I have had the privilege of calling various parts of this beautiful state my home. I found a love for hospitality when I...
moreTessa Wojkovich
Creative Manager
FOOD PATRONUS | Popcorn
EARLY DAYS | I was raised in Merrillville, IN, spending every day that I could on the beaches of Lake Michigan. My friends and I used to drive up to Chicago on school nights and sneak into certain hotel pools for a quick dip! Shh....
moreOlenka Hand
Design Manager
FOOD PATRONUS | Potatoes and butter
EARLY DAYS | Born in Dublin and raised in Austin—call both places home. Would be the one running barefoot on a cold Irish beach and roasting in the sun at Deep Eddy. Grew up attuned to my...
moreDillon Magnuson
General Manager, Trick Hat
FOOD PATRONUS | Def a pickle
EARLY DAYS | I grew up in Newbury Park, CA. I spent a lot of time on two wheels, riding motorcycles + bmx bikes + racing downhill mountain bikes in my teens. I worked part-time at a bike shop after school and got a second job...
moreErica Kilps
Director of Hotel Accounting
FOOD PATRONUS | Avocado — versatile, good at brunch, and goes well with everything.
EARLY DAYS | Born and raised in southern Wisconsin (Go Pack). Started my F+B journey serving alongside my sister at a small town cafe in my early teenage years. Switched...
moreIlse Soloranzo
Property Controller
FOOD PATRONUS | Ice Cream
roots | Born in Mexico / raised in Austin. I fell in love with hospitality the moment I learned it involved food and talking to people.
the stats | All my jobs involved customer...
moreHeather Seiter
Director of People
FOOD PATRONUS | Some kind of a comfort food—whether it's someone's favorite ice cream, pasta, or tacos, I would be the thing that brings comfort to someone at a time when they need it. For me, it's a gourmet cheeseburger or chicken enchiladas.
...
moreJimena Forn
Talent Development + HRIS Manager
FOOD PATRONUS | Chilaquiles. A little crunchy at first, but let the (awesome) sauce soak in and enjoy the complexity in every bite.
origin story | Born in Costa Rica, moved to Katy, TX at age 9. Worked at a small mom & pop...
moreAlyssa Scott
Regional HR Manager
FOOD PATRONUS | Detroit-style pizza.
EARLY DAYS | Born and raised in southern Michigan.
EDUCATION | Attended Michigan State University where I studied Psychology and hosted a downtempo electronic radio show called “The Afterglow.”...
moreEllie Bond
Benefits Manager
FOOD PATRONUS | A Margarita- salty, Mexican, and fun!
EARLY DAYS | Born and Raised in Mexico. I am blessed with a very supportive family that has helped me achieve, nurture and cultivate my personal + professional goals, even though that meant being away...
moreHOTELS
Mindi Marshall
Area Managing Director, Texas
FOOD PATRONUS | A warm bowl of gumbo with a cool scoop of potato salad (trust me!) - a little weird to some, but makes you feel good!
EARLY DAYS | I was raised in Lockport, LA, a small town about 40 minutes outside of New Orleans. Growing up in Southern...
moreMike Bolick
General Manager, Albert Hotel
FOOD PATRONUS | Food: Sushi, you just lay on a blanket of rice all day. Bev: Coffee, it's ritualistic, comforting, and kicks your ass into gear.
EARLY DAYS | I've lived all over...born in Arizona, lived in California, Hawaii, Costa Rica, and Texas. My...
moreRobin Donovan
Managing Director, El Capitan Hotel
FOOD PATRONUS | A M&M, hard exterior shell, but soft and sweet inside.
EARLY DAYS | I was born in Hanover, NH, and raised in Franconia and Lincoln NH. New Hampshire is an amazing state to grow up in. Hiking, skiing, fishing, and boating were part of my...
moreRamond Sneed
General Manager, Revival Baltimore
FOOD PATRONUS | Old Fashioned: Bourbon, single block ice (no ice cubes), maraschino cherry (no regular red cherry).
EARLY DAYS | Born in Washington, DC, and raised in Mitchellville, MD. Fun fact about me as a youth, I started my “hospitality career” as the...
moreFOOD + BEVERAGE + GOLF
Rick Lopez
Executive Chef, La Condesa
FOOD PATRONUS | Crunchy.
ROOTS | Born in raised in San Antonio, TX. I played city soccer as a youth and select soccer for 6 years. Hospitality hit me each time I dined out with my family. The best feelings came from dives and...
moreYoshi Okai
Executive Chef, Otoko
FOOD PATRONUS | Uni and oyster!!
STREET CRED | Grew up in Kyoto, Japan. Studied landscape architecture before becoming a chef. Head chef at Uchi + Uchiko for six years, before joining team New Waterloo at Otoko in August 2015....
moreErind Halilaj
Chef Partner, Il Brutto
Born in Albania and raised in Italy, Erind Halilaj learned the meaning of quality service at a young age. Through his mother’s role as Director of Operations for luxury hotels, Erind was introduced to a world of fine dining and 5-star service. This led to a deep...
Michael Fojtasek
Executive Chef, Butler Pitch & Putt, Maie Day + Albert Hotel
FOOD PATRONUS | Prime Rib
EARLY DAYS | Spent in Dallas, Texas - the first meal I can remember cooking on my own was fried chicken - I fell in love with hospitality at Benny's Bagels on Greenville Avenue in Dallas while working there in high school....
moreSarah Mar-Chun
Executive Chef, South Congress Hotel
FOOD PATRONUS | Black coffee in a paper cup
EARLY DAYS | I was born in Korea and adopted at about 7 months. Raised in the Pacific Northwest by my mother and father- natives of Southern California. My early days were spent exploring Puget Sound, getting...
moreCollin Sculley
General Manager, Butler Pitch & Putt
FOOD PATRONUS | Pizza: You can dress it up or down, and it always delivers (except DiGiorno, of course).
ROOTS | Born in Kalamazoo, raised in Phoenix, undergrad in San Luis Obispo, and a Texas resident ever since. Played soccer from age 5 through my...
moreNick Pateman
Golf Operations Manager, Butler Pitch & Putt
FOOD PATRONUS | Gin & Tonic—established in London and can solve most problems.
BACKSTORY | I was born + raised in North London, UK. I met my wife Claire, an Austinite, in a pub in South London and felt confident (...tipsy); we have a little boy named...
moreJennifer Le
General Manager, Sway
FOOD PATRONUS | Dumplings!
EARLY DAYS | I was born in Chicago, but raised in Austin. Growing up, I was surrounded by food. My parents use to own a small Vietnamese restaurant and my (favorite) Aunt was an Executive Chef for an...
moreCharity Sadoy
Operating Partner, Il Brutto
FOOD PATRONUS | Spam Musubi—a Hawaiian twist on the Japanese classic omusubi. Yes, I like spam and you would too if you had it the way I make it!
EDUCATION | Decided around age 7, after seeing "Three Dads and a Baby," that I wanted...
moreSophia Stout
General Manager, Mañana Downtown
FOOD PATRONUS | Dark chocolate, duh.
ROOTS | Born and raised right here in Austin, Texas. My brother and I wandered Waller Creek most of our youth, played music with our dad, and sang and sewed with mom. When I first moved out of...
moreBilly Weston
General Manager, Otoko + Watertrade
FOOD PATRONUS | Cool Ranch Doritos, obviously.
Early Days | West Coast baby with an East Coast heart! Born in California, but raised in Massachusetts. I fell in love with hospitality after realizing I never wanted to work an office...
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